COVID-19 RELATED MESSAGES

9/1/2020

OMV Online Services

OMV customers are urged to utilize online services during the COVID-19 pandemic. A complete list of online services can be found here.


Liability Insurance

For information on canceling liability insurance during the stay-at-home order, refer to the Vehicle Statement of Non-Use page on the site.


Driver's License and ID Card Renewals

Driver's Licenses and ID Cards can be renewed online using Expresslane.org, LA Wallet, or by mail.


Commercial Driver's License and Permits

CDL Third Party Testers may schedule an appointment with an OMV office through our website for applicants who:

  • Require issuance of a CDL after successfully passing a commercial motor vehicle skills test
  • Have attended CDL truck driving school and must obtain a CLP
  • For a list of CDL Third Party Testers click here.

CLP Extension

SUMMARY: FMCSA grants a three-month waiver from certain regulations applicable to commercial learner’s permit (CLP) holders operating commercial motor vehicles (CMVs), as defined in 49 CFR 383.5, in interstate and intrastate commerce. FMCSA has initiated this action in response to the President’s declaration of a national emergency under 42 U.S.C. § 5191(b) related to Coronavirus Disease 2019 (COVID-19), and Executive Order No. 13924, Regulatory Relief to Support Economic Recovery.

DATES: This waiver is effective October 1, 2020 and expires on December 31, 2020.

  • Waives the requirement under 49 CFR 383.25(a)(1) that a CLP holder be accompanied by a CDL holder, with the proper CDL class and endorsements, seated in the front seat of the vehicle while the CLP holder operates a CMV on public roads or highways. Under the terms, conditions, and restrictions of this waiver, a CLP holder may operate a CMV on public roads or highways without an accompanying CDL holder present in the front seat of the vehicle, provided that the CDL holder is elsewhere in the cab. In addition, the CLP holder must be in possession of evidence from the testing jurisdiction, including an authorized third-party tester, that the CLP holder has passed the CDL driving skills test, and, the CLP holder has a valid non-CDL driver’s license, CLP, and medical certificate, unless FMCSA’s waiver regarding expiring CDLs, CLPs and medical examiners’ certificates, effective on October 1, 2020, applies.

Visit the FMCSA website for more information plus additional coronavirus (COVID-19) information and resources.


Reinstatement Assistance

The Louisiana Office of Motor Vehicles (OMV) will be re-opening their Reinstatement Call Center on Monday, April 13, 2020. OMV closed their doors to the public on March 19th in an effort to reduce the spread of COVID-19. Governor John Bel Edwards extended the expiration of several OMV issued credentials, such as driver licenses and vehicle registrations, via his Emergency Proclamations. OMV has continued assisting customers with other needs that are deemed essential.

The Reinstatement Call Center will be staffed by 50 OMV employees statewide. The call center agents utilize the agencies existing call center software which allows them to field customer’s calls remotely. OMV has always provided telephone assistance but with this announcement, will be fully staffing a call center for the first time. The agency started testing the system on April 7th and has already successfully assisted over 1,000 customers. “I challenged my team to explore new ways we can serve our customers through no contact interactions and they have exceeded my expectations once again”, stated OMV Commissioner Karen St. Germain.

Anyone needing assistance from OMV for any reinstatement needs, please call 225-925-6146 and select Option 3. Call center agents are available Monday - Friday from 8:00 a.m. – 4:00 p.m. to assist with reinstatement questions, collection of reinstatement fees and setup of installment agreements.