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OMV's website, Expresslane.org, can be translated into many languages using the Google™ Translate tool. This feature gives residents and visitors who speak other languages a way of accessing information featured on the website.
The Office of Motor Vehicles assumes no responsibility for the accuracy of translations performed using the Google™ Translate tool. Google Translate is a third-party automated translator and may make mistakes or have inconsistencies.
Additionally, the Louisiana Office of Motor Vehicles (OMV) and LanguageLine Solutions have partnered to offer a free, on-demand, language interpretation service to non-English and limited English-speaking customers. LanguageLine phone interpreting services quickly connects OMV visitors with a highly trained interpreter within seconds. Interpretation services are available in over 240 languages at all OMV field offices.
Visitors can verbally notify the OMV employee of their preferred language, or select it on the provided language ID card. Louisiana OMV employees will then connect the guest to an interpreter via a dual handset phone. During the call, the interpreter will assist the customer to ensure clear, concise, and effective communication between all parties while OMV employees process their requested motor vehicle service.
Customers with appointments are encouraged to note a need for interpretation when booking their time slot. To view a complete list of OMV offices that are open by appointment, visit www.expresslane.org. LanguageLine services are not available to customers who visit an OMV field office for testing purposes. If a testing applicant does not have a good understanding of the written English language, they may bring a translator to assist with any class knowledge test, excluding CDL.